To change the payment:
- Remove the application from your Zendesk account.
- Go to Admin Panel
- Click on Manage
- Hover over the application to open the settings and click Uninstall.
- Reinstall the application from the Zendesk Marketplace.
During this step, you can add the updated payment information to your account.
Note: Reinstalling the app will not result in any extra costs. The system will give you a prorated invoice in accordance with the actual usage over time.